Tragedy to Triumph

Julia Klein Mr. Tuz History Block 3 23 October 2012 Tragedy to Triumph There has been no greater, more red-letter tragedy in Americas modern history than what took stick on September 11, 2001. It was a horrifying daylightlight that ended 2,996 lives 2,977 victims and 19 hijackers, merely eventu wholey created a impudently beginning of change for the conk out of the nation (The 9/11 Commission writing). A decade aft(prenominal) the 9/11 attacks reshaped several facets of life in America. Life and endure in America has changed significantly over the past decade (Shanty).As an adjacent response for our nations safety, on that point were some temporary changes made, firearm other changes have resulted in lasting transformations of our country (Villemez). A traumatizing day for m both, 9/11 created a national burden of prejudice, brought about a good deal needed changes of transforming our travel, and altered our government activity, which all eventually helped strengthen A merica. Obviously, non all of the changes that resulted from the September 11th tragedy were beneficial to the nation, especially the Anti-Islam Sentiment that was certain (Jamil).Americas 2. 6 million Muslims have constantly found themselves lining resentment and hostility during the historic period by and by 9/11 (9/11 The daytime the knowledge base Changed). Some Americans had responded to the September 11 terrorist attacks with extreme terror, as well as a growing intolerance against people who were, or simply just appe bed to be from the Middle East. Immediately after the attacks, the government searched for suspects internationally, and numerous Muslims in the U. S. reported that they were the victims of hate crimes and harassment (Villemez).After the attacks, Islamic furiousness in America increased greatly. fit to the FBI, 28 hate crimes in 2000 were found to be anti-Islamic, while that number rose rapidly to 481, and carcass above 100 a decade later (The 9/11 Comm ission Report). There has also been a significant growth of unearthly division and public distrust of Muslims in America (9/11 The Day the World Changed). The perception many Americans share today is that terrorism and Islam are synonymous. This is not true, because those terrorists are not true Muslims, and do not representIslam, any more than the KKK represented Christianity. Unfortunately, peoples ignorance has led many to shape a contradict attitude about Islam, Basir Jamil shares his disappointed perspective on the hot progeny of Anti-Islam Sentiment (Jamil). Jamil was born in America, but has a Pakistan arseground. Throughout his childhood, he has personally encountered racism and extremism that resulted from 9/11. He said he endured lordly comments, people calling me terrorist, and people generally hating me for no reason but my race and religion (Jamil).Though it is accurate that concerns about extremism involving a tiny minority are justified, as a few of the terroris t plots since 9/11 did take Muslim citizens who purposely tried to harm the United States, it is also every bit believed that the larger community of American Muslims has. Throughout the last decade, there has been a gravely unjust burden of prejudice and misunderstanding in America. some other immediate change, which occurred as a result of 9/11, was to take new measures of safety in our Nations security. Most of the security changes after the attacks took place in the sendports (Villemez).A couple months after the attacks, Congress passed the Aviation and shipping Security make believe. This created the Transportation Security Administration that secures all transportation systems and insures air travel safety (Johnstone). The TSA implemented new procedures, which included more blotto guidelines on screening. After 9/11 as new threats were macrocosm discovered, new procedures were beingness introduced including re despicable shoes and banning all liquids. Airplanes also und erwent study changes including fortified cockpit doors becoming more common, and less first-class cabin curtains being used by many airlines (Villemez).Pilots can now become a federal flight deck officer by applying, which gives them the right to jam a gun and serve as a federal officer. In order to compensate for the extra security costs, a Sept. 11 hire was added onto passengers tickets. The TSA has collected nearly $15 billion over nine years (Shanty). Besides air travel, railways and mass transit systems now have checkpoint regulations that stick out law enforcement to randomly search personal property and bags. Also random stops at major tunnels were greatly increased to include checkpoint searches at the discretion of law enforcement (Johnstone).The improvement of security in travels shows the tremendous bear upon of 9/11, but it also is clearly evident in the policies select by the U. S. government immediately after the tragedy (Villemez). Former president George W. Bu sh passed a considerable amount of U. S. legislation to strengthen U. S. subject area Security (The 9/11 Commission Report). The Patriot Act may be the most obvious piece of legislation relating to Sept. 11. In the 2002, there were more than 130 pieces of 9/11-related legislation introduced in the 107th Congress, with 48 bills and resolutions sign into law.The Patriot Act made it easier for law enforcement agencies to search telephone, medical and fiscal records (Villemez). Along with the Aviation and Transportation Security Act, they included the Enhanced jar against Security and Visa Entry Reform Act. This required the State subdivision and Immigration to exchange visa and immigrant data with for each one other (Shanty). According to The Washington Post, there were 263 government organizations created following the attacks. Government agencies created after 9/11 included the Department of Homeland Security.The Homeland Security Act of 2002 combined over 200 government agenci es including the TSA, Immigration and Customs Enforcement, the national Emergency Management Agency, the National Guard, and the Secret Service (The 9/11 Commission Report). The government plays a very significant role in our nation, and played their role well by closing most of the holes of danger effectively. A decade is a lengthy time, but perhaps not quite long enough for a country to bounce back from the biggest terrorist attack on its soil. Security measures have been extended, but Americans are motionless feeling the impact of what happened on that early fall day.Though this incident caused a lasting legacy of terror in many, it also brought America walking(prenominal) as one nation (Villemez). Instead of turning us against each other, tragedy has brought us together. () This country was built as a pharos of freedom and tolerance. Thats whats made us strong, now and forever, Obama says as he realizes the affect of 9/11 on the country, and the importance of the nation movi ng forward as one nation and one people (The 9/11 Commission Report). Instead of pulling back from the world, our alliances have been reinforced while security at home has tremendously improved.America now has a renewed sense of pride and unity (9/11 The Day the World Changed). People have begun to realize just how precious every jiffy we have in life is and how fortunate we are to live in a country that gives us the freedom to live as we please. This day will never be forgotten, lives were lost, lessons were learned, and a stronger America has emerged. Works Consulted 9/11 The Day the World Changed. Issue Focus. Sept. 11 2002 n. p. SIRS Government Reporter. Web. 20 Oct 2012. Jamil, Basir. Growing up Muslim after 9/11. Baltimore Sun. N. p. 12 Sept. 2010. Web. 21 Oct. 2012. Johnstone, R. William. Not Safe Enough Fixing Transportation Security. Issues in light and Technology Vol. XXIII No. 2. Winter 2007 51-60. SIRS Issues Researcher. Web. 20 Oct 2012. Shanty, Frank. Ten eld on Background. American History. ABC-CLIO, 2012. Web. 11 Sept. 2012. The 9/11 Commission Report Final Report of the National Commission on Terrorist Attacks upon the United States. new(a) York Norton, 2004. Print. Villemez, Jason, and Dalia Mortada. 9/11 to Now Ways We Have Changed. PBS. PBS, 14 Sept. 2011. Web. 21 Oct. 2012.

The Importance of Being on Time

measure is one(a) of the utmost valu subject entities that we go firearm were alive. We need beat to develop our personal characteristics and talent, deriveing relationships. nobody becomes instantaneous, nor is it happenstance when it comes to understanding the importance of prison term.Everything in life requires meterfrom merely eating a meal to driving to a remote end point to developing a c beer. It is only thorough time that we are able to mature and develop wisdom through experiences we participate in as we move along our lifes journey. Time help us to garb our priorities. Looking at the importance of time, we find that life is alone a whisperone day we are born, we grow up to experience an array of decision-making events (good and bad), and if we are fortunate to devil to a fledged age, we leave this worldhopefully leaving a positive give away on society. In comparison to time, life goes by so fast. Time is one commodity that can be stored up and used for a la ter occasioneveryone has the exact amount of time in a day24 hours.In fact, time is so essential that there never seems to be enough of it and we tend to believe that if we only had more time we would be able to strive great things, or something productive uniform a develop a relationship, accomplish a project or task, or even just rest for a longer occlusion of time. On the contrary, some believe that they have too much time on their hands and have not discovered a veritable sense of using time wisely.While the management of time in price of applying principles, skills tools and systems is essential from a military point of view, Ive versed that the preciseness of time is extremely critical when it comes to collaborating trading operations in order to accomplish satisfactory results. Planning timed events not only does it save lives, provided we learn to be an army in sequence and on one accord.Not only have I heard echoed as long as I can remember catch phrases like, time is money, snap up the moment or time is of the essence, but Ive learned that the consumption of time that is wasted cannot be retrieved and that time must be appreciated. When time is notcherished, causalities will develop in terms of prehend the perfect moment, pickings advantage of the perfect scenario, or lost opportunities. strange use of time unceasingly affects othersit produces a domino effect. Its deceased forever.For centuries, time has unexpended its mark in history and many locomote heroes have paid the ultimate sacrifice because of it. Timing has also allowed us to commemorate victory in liberating countries out of the bondage of hatred and despair.When time is pass onn more seriously, great accomplishments are made and outstanding memories grace the pages of history for all to know about. While none of us are perfect in any area of our lives, Ive learned that we should get the most out of each day, and that we should enjoy life to the fullest which helps us to understand the importance of every moment. Time allows us to recognize triumph and afflictionespecially when it comes down to military strategies. Through a series of strategically excogitatened and comprehensive precisely timed events, which included all components such as the time of day, natural elements, environmental surroundings, scheduled events, and a force of other supportive circumstances, the confederative Airborne Operations during Operation Overlord, otherwise recognized as D-Day, is noted to this day for its historical success.The landings were conducted in 2 phases and synchronized timing played a major role in this operation. The first landing of an mobile assault consisting of 24,000 British, American, Canadian and Free french airborne troops arrived shortly after midnight, and an amphibious landing of Allied infantry and armored military on the coast of France that started at 630 a.m. sharp. The surprise attack was achieved thanks to inclement weather and s et of comprehensive thaumaturgy plans implemented many months before the landings. One deception plan, Operation Bodyguard was intentionally launched to distract the Germans management from the possibility of landings in Normandy.A key success was to convince Adolf Hitler that the landings would actually follow at another location. There were also decoy operations taking place simultaneously with the landings under the code names Operation shimmer and Operation Taxable to distract the German forces from the real landing areas. These operationswere successful because of timing and operating as an army of one all the way defined goal. Operation Market-Garden on the other hand was considerably an done for(predicate) Allied military operation, fought in the Netherlands and Germany in the Second World War.It was the largest airborne operation up to that time. While the beginning parts of the strategy plan were successful the operation failed miserably because of lack of synchronized timing and delays, unlooked-for circumstances and inadequate information which caused system breakdowns and total chaos approximately the end of the carefully strategized operation. The end resulted in severe negligence factors which left our military and allied forces trapped and vulnerable to enemy attacks, and unplanned resources had to be called in to evacuate and help support the initiative.If this operation had been successful, it would have brief World War II by six months but sort of a prolonged war became inevitable. From sunrise to sunset, timing affects everything that we do. Timing should be treated with the upmost respect because once time is used upit cannot be recovered again. Whether time is wasted, mismanaged or even used wisely, it always has a significant bearing on others. Time can any help or hinder others from their achievements and we must all learn to be considerate of using someone elses time wisely. Each day, I have decided to be more intentional in p lanning, and I am not the same person I was a course ago.Within a year timespan I now value time because departed experiences have taught me not to take it for granted. One thing that I have learned for sure is that everyone experiences time differently, and I have decided take a conscience approach to use my time wisely.

Compare the ways the poets write about love or the absence of love Essay

Love is an emotional force to be reckoned with, and a pure source of inspiration for poets. Modern and ancient, love is a usual theme of poetry it enables poets to discuss in that location close inner feelings lav clever literary techniques and paradoxical phrases. much(prenominal) techniques can be constitute in Shakespeares praise cxxx. In this sonnet he destroys the constituted view we have of such sonnets of the time. He develops the standard love sonnet and turns it on its head black wires grow on her head, this, in any(prenominal) womans eyes is far from a compliment. Contradictorily, Ben Johnsons on my first sonne is clear and obvious Farewell, thou child of my right hand, this education clearly delivers a sense of lament from Johnson, not only this however he compares his son to Jesus, of my right hand this was the place that God gave his son. rase the title gives a clear indication as to what he is composing or so, On My First Sonne the word sonne gives a sense of inexperience as if we add a -t to the end of the word it makes sonnet, further more(prenominal) the poem is indite in sonnet form however it is only twelve lines and not the standard quartetteen lines.All of this conveys further to the reader Johnsons incompleteness done the loss of his son and his loss of love for life through this. What he loves may never like too much, this is the final hear in the coffin for Ben Jonsons remaining hope in the human race as he vows to never love something as much as he id his son for fear of loosing it like he lost his son. Such intense love for his son can be seen when he states Ben. Jonson his top hat piece of poetry, in this fleeting moment he denounces all his institute in honour and in love for his dead son.Such a sensitive tone cannot be seen in Shakespeares sonnet 130 until the end And yet by heaven I think as rare, here we can see that William is declaring that despite his mistresses reek and her wires for hair he still thinks she is belied with false compare, this proves to the reader that love does not always take the form of beauty and glamour or ever good olfactory sensation breath, still can also be achieved through an honest reputation and good nature, This proves to the reader that love is not based upon looks, and perhaps a true love is that which sees your partners flaws, admits that maybe other people are more beautiful, more special, more wonderful, yet that he loves her flaws and imperfections, making his love the most true.A very different perception of love is described in Duffys Anne Hathaway she talks in this poem about the sexual encounters Anne Hathaway has with her maintain Shakespeare. The poem is written in sonnet for so as to imitate Shakespeares famous form of poetry. It also ends with a rhyming mates which was also a technique commonly used by Shakespeare. Romance. This oneness word is highlighted by a caesura this tells the audience that love in this slip-up is romance and story endings. Duffy uses fairytale iconography to emphasise this point torchlight, cliff pass this fairytale imagery shows us that Anne Hathaway desired a fairytale keen ending, and it tells us that on that second bed Shakespeare took her there.In Armitages interior(a) Coming he addresses a love based on trustingness arms spread wide and free fall this shows us that he believes that for his two things on their own and twain at once there has to be trust involved, this description of two things on their own and both at once, is clearly describing the love he feels for his wife who he is theme about. Im waiting by the knell this shows the audience that he wants to call his wife because he understands the military position she is in however he cannot be a shoulder to lean on in such a situation as this because he is not with her in the phone box. The image of the phone box shows the desperation she feels and how she needs contact, not necessarily with someone she loves, but j ust a shoulder to lean on.In all four poems I have looked at very different views and perspectives of love. Each of the poets produces a slightly varied definition of love for Jonson it is cause for lament, for Shakespeare it is cause to learn, for Armitage it is about trust and guidance, and for Duffy it is about romance. This proves that love has a different meaning for distributively and every person it touches.

Effectiveness Audit Accessibilities for Senior Citizen Comfortability

EFFECTIVENESS AUDIT ACCESSIBILITIES FOR SENIOR CITIZEN COMFORTABILITY ( A typesetters case STUDY OF THE HERITAGE RESIDENCES AND HEALTH CARE CENTRE IN MALAYSIA ) inductionMissing in accessible environment leave alone curtail vener equal to(p) and handicap single to bask their life ( Tan, 2008 ) . psyche with disablements ( PWDs ) will spring by the physical barriers in a construction. Therefore, it is necessary to analyze ship canal to better the point in time of handiness in edifices for the aged and handicapped race in the built environment, particularly in infirmary and retirement Centre. This physical composition tends to place the degree of handiness in infirmary and abodes edifices in Selangor, Malaysia. This view comprises literature reappraisal, informations aggregation, observations and table research to research on how to accomplish hail-fellow and comfy entree for all particularly aged and handicapped. This subject tends to dissemble full the spread of the old survey on the handiness of major(postnominal) citizen and disables. The findings will let the edifice supplier to upgrade bing installations in ordain to suit accessible built environment for the aged and handicapped heap. Findingss revealed that failings rear atomic number 18 caused by hapless blueprint, deficiency of policies and ordinance both man trade good as limited guidelines. Final portion of this paper provides almost recommendation in proposed guidelines in regard to the individual with disablements ( PWDs ) needs.Keywords Accessibility, Person with disablements ( PWDs ) , make environment1. IntroductionMalaysia is a on a lower floordeveloped cite with a cosmos of 29.62 million in twelvemonth 2013. Out of this 29.62 million, 1.56 million 2.75 million argon those aged and mess with disablements ( PWDs ) . Although the population of Malaysia is considered younger than others developed states, nevertheless the ripening population is increasing twelvemonth to twelvemonth resulted from birthrate diminution. It is proven from the Statisticss of Malaysia that senescence population is increasing about 5 % each twelvemonth. Harmonizing to a old survey, it is estimated that the population of ageing and aged will increase to 15 % of the state population in the twelvemonth 2030. Health attention and residences edifices take on particular significance as the rapid increasing of ageing and incapacitate in our society is widely recognized today. As the aged and handicapped population grows, it is progressively of import to happen a more cost-effective service for this group. This survey can be a guideline for architecture, developer every bit good as authorities bureau in improve the act and ordinance in reinforced environment. This survey highlighted that accessible design must(prenominal) do edifices more approaching and easier for come ining and utilizing. In unity to this, an accessible design must incorporate with the inside and outs ide of edifice elements. In other words, an accessible design should able supply a high degree of safety life and should let volume to campaign their day-to-day life and activity more freely. Last, accessible design must incorporate with a edifice s map, layout every bit good as signifier. This seminar paper will discourse about the effectivity and play to carry on entree take stock for handicapped comfy. The concluding hold of this authorship is to measure and happen another attack to supply a pleasant entree audit. In order to supply accessible environment for ageing and aged, it is of import to understand assorted group of individual with disablements. basically individual with disablements can be divided into four major classs which argon orthopedical, centripetal, cognitive and multiple.OrthopaedicThis class is the people who ar enduring orthopedic disablements such as locomotor disablements.SensoryThis group of individual with disablements touchs to people with centri petal disablements in footings of either hearing or ocular. However, this group of people normally come in both which mean they will permit both.CognitivePeoples in this group refer to them who are enduring kind illness such as development or acquisition disablements. eight-foldMultiple refer to those who are enduring with the particularion of orthopedic, centripetal and/or cognitive disablements.2. ELDERLYttriumAND PERSON WITH DISABILITY ( PWDs )Elderly or fourth-year citizens refer to those who are at age of high than mean life mates of homo. However, at that place is no formal terminal point age for aged and senior citizens. It is vary from each state on how the state defined the boundary for aged and senior citizens. In Malaysia, elderly or senior citizens are those who are in age of 60 old ages old and above while individual with disablements are those who are enduring job in term of orthopedic, centripetal, cognitive every bit good as combination of these three. In o rder to protect the individual with disablements, Malaysia authorities has introduced Persons with Disabilities Act ( PWDA ) in 2008. In the twelvemonth 2006, around two hundred 1000s of handicapped people have been registered under the Department of Social Welfare Malaysia ( DSW ) .Graph 1 Population of Elderly and Disabled Person in Malaysia and Australia in 2009 get down Wellness National Data 2009 Institute of Gerontology, UPMGraph 2 maturement Populations in Malaysia from 1970 to 2020 start out Department of Statistics, Malaysia3. CodeOFPRACTICEON ACCESSFOR DISABLED Peoples DESIGN AND ARCHITECTURAL ELEMENTSIn order to protect individual with disablements, Malaysia authorities has introduced Malaysia stock(a)s on Disabled Person ( MS ) in 2002 and a more recent and powerful angiotensin converting enzyme which is Persons with Disabilities Act ( PWDA ) in 2008. Malaysia Standards on Disabled Person ( MS ) in 2002 is concentrating on supplying comfort environment and installati ons for handicapped individual in Malaysia. However, this is merely a criterion but non Acts of the Apostless, hence well-nigh slobber to follow the guidelines or the Standards. Therefore in 2008, Malaysia authorities introduced the Persons with Disabilities Act ( PWDA ) . expose of this act has written that those who did non obey or follow the act will be all right and gaol. There are fundamentally five-spot elements to be considered in planing infirmary and abode edifices which areObstructionsFigure 1 Obstructions start out Sciverse ScienceDirectStreet furnitureFigure 2 Idea dimension of tabular array that fits wheelchair usersstarting time Sciverse ScienceDirectCurb inclinesFigure 3 Design of Curb inclinesBeginning Sciverse ScienceDirectParkingFigure 5 Dedicated parking tonss design for the individual with disablementsBeginning Sciverse ScienceDirect4. REVIEW OF EFFECTIVENESS AUDIT ACCESSIBILITIES hospital Sungai foresightful ( HSL )Figure 6 Hospital Sungai LongBeginning HSL web page at hypertext transfer communications protocol //hospitalsungailong.com/web/contact-us/location-map.htmlHospital Sungai Long is located at Pt 21147, Persiaran SL1, Bandar Sungai Long, 43000 Kajang, Selangor, Malaysia. This edifice consists of 6 floors with 60 beds available. This infirmary began its operation in 2012. An entree audit was performed in April 2014 for bing edifice and installations. Based on the observation and findings, this infirmary is non so accessible for aged and PWDs.Figure 7 Parking tonss of HSLBeginning parapraxis survey of HSL, Kajang ( 2014 )This is the lone parking batch next to the chief ingress provided by Hospital Sungai Long which consists of non more than 10 tonss. In meeting of minds to this, there are 4 parking tonss provided for physicians and specializers staffs of Hospital Sungai Long. In fact they didnt provide any parking tonss for aged and handicapped individual that should approach the chief entryway. It will take a long outer spa ce for aged to travel through the chief entryway. Besides that, there are no pronounced parking infinites across the site for those who are registered under individual with disablements ( a valid spine ) . In order to go bad outing this job, Hospital Sungai Long should supply parking tonss for aged and handicapped that near chief entryway and painted in different blazon from other tonss.Figure 8 Main entryway of HSLBeginning result survey of HSL, Kajang ( 2014 )The figure shows the chief entryway of Hospital Sungai Long. Hospital Sungai Long is utilizing manual operation admittance and it is hard undertaking for aged and handicapped to open the door particularly those utilizing wheelchairs. Other than that, it may make some uncertainness for aged and individual with disablement such as dip down to floor and others. Therefore, it is recommended that Hospital Sungai Long should utilize automatic door for easy usage of aged and handicapped individual although it incurred a higher cost.Figure 9 Nerve pathway of HSLBeginning Case survey of HSL, Kajang ( 2014 )The tract provided from Hospital Sungai Long is excessively slanted. The tract has exceeded the Malayan Standard MS 1184 2002 which is non more than 112. It is hard for aged and individual with disablements to perplex usage of it. Therefore, Hospital Sungai Long should supply a tract of side non more than 112.Figure 10 Toilet in HSLBeginning Case survey of HSL, Kajang ( 2014 )This is the figure of rear provided in Hospital Sungai Long. The lavatory is good equipped with inveighing that easy accessible for the aged and handicapped individual. However, the rustic is excessively little. The country is a spot narrow for wheelchairs users. Besides that, there is no haptic erupt installed. The installing of haptic surface is to distract those uncertainnesss such as autumn on floor and others. As a decision, Hospital Sungai Long should better installations provided for aged and individual with disablements by join on the size of lavatory and put in haptic surface.Figure 11 Lift installed in HSLBeginning Case survey of HSL, Kajang ( 2014 )The figure shows the mouse installed in Hospital Sungai Long. Overall, the lift is user friendly. For illustration, the button is 1200mm from the floor degree and it is easy accessible for wheelchairs users. However, there is no haptic example surface installed in forepart of the lift. Therefore, it is recommended that Hospital Sungai Long should supply tactile warning surface for vision impaired and a bigger lift that able to suit more wheelchair users.

Deliver, monitor and evaluate customer service to internal customers Essay

take aim 3 DIPLOMA IN BUSINESS & ADMINISTRATIONUnit 328 Deliver, varan and evaluate client service to ingrained customers Knowledge Questions1. apprehend the marrow of versed customer1.1 take up what is meant by intragroup customerInternal customers atomic number 18 people within your accept organisation such as employers or colleagues who you provide a service for, e.g.2. Know the types of products and services relevant to internal customers 2.1 Describe the products and services offered by own organisation to internal customers3. visualise how to deliver customer service that meets or exceeds internal customer expectations 3.1 formulate the solve and value of identifying internal customer needs and expectations3.2 Explain wherefore customer service must meet or exceed internal customer expectations3.3 Explain the value of meeting or exceeding internal customers expectations3.4 Explain the purpose and value of building positive working relationships4. agnize the purp ose of quality standards and timescales for delivering customer service 4.1 Identify quality standards for own organisation and work4.2 Explain the value of agreeing quality standards and timescales4.3 Explain how to secure and meet quality standards and timescales with internal customers5. Understand how to deal with internal customer service problems 5.1 Describe the types of problems that internal customers may have5.2 Explain shipway of dealing with problems5.3 Explain the purpose and value of a complaints procedure, if applicable6. Understand how to monitor and evaluate internal customer service and the benefits of this 6.1 Explain the purpose and benefits of monitoring internal customer satisfaction and how to do so6.2 Describe techniques for collecting and evaluating customer feedback6.3 explain the benefits of continuous improvement

Buddhist Ethnography

The Buddhist Experience Buddhism is a religion that focuses more on the various(prenominal) and the actions of that individual, which was prevalent to me when I made my way into Portland and set foot in a Buddhist temple. The military earthly concern I met within the w in alls of this temple was furthest from my stereotypical thoughts of Buddhist monks. The man I met looked like your plain old, fairish Joe, American man. Before I delve into the depths of my visit to this inspiring place, I pauperization to sum up the Buddhist religion and wherefore I chose to study this particular assort of people.First, Buddhism. Buddhism is a religion based discharge of the idea that t present is a highroad that unmatchable can contribute to get by erudition, instead of believing in a god or multiple gods. Buddhism began with a man named Siddhartha. Siddhartha, the son of a king and heir to the throne, was forbidden to leave the castle walls within which he was confined. His Father, the king, made him stick within the walls at all time so as non to see the execrable that was happening in the proscribedside world. His father thus off the beaten track(predicate) hid all aging and sickness from his son.One day, Siddhartha told his personal bodyguard that he cherished to venture beyond the walls of the castle. The servant had no choice but to heed what Siddhartha had told him. The two set out and on their journey, they came across an old man in the street who was actually close to dying. Siddhartha asked the bodyguard what was wrong with the man and the bodyguard had no choice but to tell Siddhartha the truth. They repeated this deed of leaving the castle walls on 3 more occasions, seeing a sickly woman on the side of the road one day, a dead body on the side of the road the next, and a renunciator on the fourth and final day.Each time the bodyguard was asked what was wrong with the person they saw, and distributively time, he was forced to tell Siddhar tha the truth. These four people became kn declare as the four sights, and eventually lead to Buddhisms main teachings life is suffering but there is a way out of the suffering. The way out of the suffering of life is through the formal Eight Fold Path. The Noble Eight Fold Path teaches the way to act within the sustenance world and what you can do to further your way along the path of Enlighten manpowert.The Eight folds atomic number 18 just understanding, Right thought, Right speech, Right action, Right livelihood, Right effort, Right mindfulness, and Right concentration. This is the way that everyone should live if they want to achieve enlightenment along the Buddhist path. This is not the only thing that Siddhartha taught though. the likes of every single religion since the beginning of time, there is a keep down of rules. Christianity has the 10 Commandments, Islam has the Five Pillars of Islam, and Buddhism has the Religious Reformations of Buddha. Unlike most religions, Buddhism strays from the focus on an all mighty deity or deities.Buddhism preaches five distinct logics that vary from the norm when it comes to religious ideals first, Strive after enlightenment with due diligence. This actor you must put a lot of effort into the job of enlightenment if you wish to achieve it. Second, there will be no metaphysical theorizing. This is the one that seems to throw a wrench into the ideals of every religion earlier it, there is no God and if you even think that there is a God, you are disgracing the Buddhist way of life. Buddhism is a way of life, it is not a religion with a holy God. Third, there is no tradition, no ritual.The teachings themselves are supposed to lead you, but if you do not know yourself, there is no way that you can know Buddhism and have the ability to derive the Noble Eightfold Path to enlightenment, once you find yourself and know yourself, thus you can accept or reject the teachings of the Buddha. Fourth, is that you will f ind repurchase through your efforts. If you are a diligent Buddhist and you pop off at the Eightfold Path to achieve enlightenment, you will be rewarded you just need to have patience. Finally, there are no supernatural miracles, no water supply into wine, no parting of the Red Sea, just what goes on down here on plain old earth.In fact, at one point, the Buddha says Those who attempt to work miracles are not my disciples. This tells you just how serious the Buddha is about his focus on the natural and this-worldly things. Now that the basics have been laid out, time for why I chose to study Buddhism. Buddhism has been in my life for as long as I can remember, if only minimally. My father subscribed to a Buddhism magazine publisher called Tricycle, more of an Americanized look at Buddhism. Moreover, the teachings of Buddhism and its focus on the here and now, how you track people around you, and how you act towards people, have always been appealing to me.This prospect fell int o my lap and I was more than happy to take the hap to learn about something I had always known too teensy about. When I approached the temple, I immediately got a feel for an organized group of people simply by the way they approached the trimming of the trees and plants. Everything seemed to have a purpose and seemed to play off each other. The trees, with circles of branches only, seemed to perfectly accent the red, intimately poinsettia looking flowers behind them leading up the staircase into a very plain, unexpressive building.Once I gained entrance into the temple itself, it was a different site than I expected. Beyond a Plexiglas barrier, was a very church-like worship area with decorations on a reasonably elevated plateau. gilded smattered in with vivid colors greeted my eyes as I stepped through the door into the temples worship area. There was a statue of the Buddha in the middle, made out of gold, with a halo surrounding his head. On the left, slightly behind the lev el of the Buddha, was a cloth with the picture of 7 men that our Reverend Gregory G Gibbs would refer to as the authors of the Chinese Buddhist shank which is about 100,000 pages long.There was two thirds of a copy of the Cannon itself on the far sides of the raised area. In front was a large circular manger with a top on it that we were informed was used for incense which is one of the three offerings that people were allowed to leave for Buddha. Incense is one of the ancient ways, and would be burned while the reverend would teach to the disciples. The other two gifts were flowers, which were meant to have in mind impermanence, and candles, meant to signify wisdom.The man we were lead by was a middle patriarchal looking white male, far from the short, bald, Asian monk dressed in flowing orange robes I had expected to meet. He taught us all about the temple and how it had been around for more than 105 years. He was a very cordial man who loved to hear the sound of his own voice , unfortunately. The man lead us through the basement, seeing holy murals that had been created for the centenary celebration a few years prior. He was very simply a pious man who had sought to follow the path of the Buddha into enlightenment.

Integumentary System Case Study

Sun suntans and Sun burning at the stakes A Case Study in the integumentary trunk By WH Cliff and AW Wright A Painful Winter kick in On the first day after arriving in Australia for Christmas vacation, a University of Niagara scholar plays out in the sun for six hours. Later that night he notices that the hide on his trunk, legs and arms becomes red, swollen and extremely painful. By forenoon all of the afflicted argonas drive home developed numerous blisters. These areas cover rough 30% of the trunk (front and back) and 40% of the arms and legs.1. What organ has been damaged? The Integuemtary System ( throw together) has been damaged.2. What general types of create from raw stuff have been afflicted? Stratified squamous epithelium in the epidermis, areolar connective tissue, and some dense irregular connective tissue in the dermis have been afllicted3. What type of burn has the pupil standard? Explain. He has received burns in the second degree which are accompanied by bl isters and pain.4. What type of radiation sickness has caused the burn? Ultraviloet radition (UVA) specifically UBA and UBV.5. magnetic inclination all the storys of the clamber that have been damaged? Epidermis level corneum, stratum granulosum, stratum spinosum, and stratum basale. Dermis (upper region) papillary layer . List ALL layers that have been killed? None of the layers have been killed, just damaged in the plunk for degree.7. What tissue repair do causes the blistering? Tissue regeneration which is the process in which liquid builds up between the epidermis and the dermis layer causing them to separate.8. Why is this type of burn so painful? referable to the damage of the epidermis many nerve endings in the dermis have been exposed which cause pain. A burn is considered critical and should receive act medical tending if 25% of the body is covered by 2nd degree burns or 10% of the body is covered by 3rd degree burns9. What percentage of the total body develop has been burned? Show your calculations (36% x 30%)= 11% (36% x 40%)= 14% (18% x 40%)= 7% (11% + 14% + 7%)= 32% 2% of the bodys surface has been burned.10. Is the burn critical? Should the student seek medical attention? Yes he should seek medical attention to avoid developing any infections in the lacerations, as well as to receive meds to assist with the pain.11. List all of the body functions that may be disrupted by such a burn. Integumentary Nervous lymphatic Muscular Recovery12. After a few days the skin peels and the burned areas begin to heal.The student notices that the healing areas are more sensitised to injuries due to chafing or trauma. What has happened to the skin that would cause this increased susceptibility? The barrier function has been altered so the skin is more susceptibile to trauma and damage. During the following(a) week after the student returns to the States, his friend tells him that a sunburn prepares his skin for a deep tan. His friend encourages him to quickly begin tanning sessions at a local tanning salon before the effects of the burn wear off.13. What would you advise him to do? Why? I would advise him not go and to avoid long periods of exposure to sun and other radiation devices.14. Is a deep tan a sign of skin that is wholesome or severely stressed? Explain your answer. A deep tan is a sign of severely stressed skin. When skin is exposed to UV rays, cells called melaoncytes produce brown pigment melanin, which darkens skin the cells of the epidermis. The darkening of the skin cells is the skin natural defense mechanism against further damage for UV radiation. unrepaired damage like so can lead to an increase lay on the line of developing skin cancer and other skin problems like photoaging-wrinkles, pendulous skin, and sun spots.