Sales Tracking and Customer Relations Analyses

Question: Describe the Sales Tracking and Customer Relations Analyses? and to analyse a set of data, and write a brief report, identifying and explaining your insights into the operation of The FedFone Co.? Answer: Executive Summary Businesses evolve around data, now a days, every business process of any organization generates a lot of data. Analysis of those data gives critical insight in the business process, future scopes and strategies etc. FFC or FedFone Co. is such a business in Ballarat area. It sells mobile phones, accessories, mobile phone insurance plans from 3 shops in the Ballarat area. Now the business is planning for expansion. Thus the owner wants to make new business strategies, improve customer relationships. In order to do so, the business needs to analyze the sales data from previous months. Calculations In this section the outcomes of the sales data based on different criteria will be discussed. The total income, expense and profits will be analyzed by different combinations of the shops, staffs, phone models etc. The company needs to pay $14 for postal charge, whenever, there is a phone repair. The phone manufacturing companies reimburse charge but that may be partially or totally. The income and expense from phone repair will also be analyzed. 1. Following pivot table shows the outcome of the analysis of total income based on different shops, staffs and phone modes. The sub totals of these three categories have been also there. 2. Following pivot table shows the outcome of the analysis of total expense of FFC, based on the shops and staffs. The subtotals of each of the two groups have been also there. 1. Following pivot table shows the outcome of analysis of total profit of FFC based on the shops, staffs and the phone models. The sub totals of each group also have been there. 2. Following pivot table shows the outcome of analysis of the repair income and expenses based on phone models, staffs and shops. The sub totals of each category have been also given. Observations In this section the outcomes of the analysis of sales information of FFC will be observed to find different best and worst cases. For example, the best and worst selling phone plans, the best and worst performing sales staff in terms of total sales, changes in total profit if the policy of charging for training service is changed etc. 1. Following chart shows the comparison of totals sales of different phone plans. The values will be observed to find out the best and worst selling phone plans. According to the chart, Optrus plan 1 and Vodrfon plan 2 are the best and worst selling phone plans respectively. 2. The following chart compares the number of repairs and the total time for those repairs, for different phone models sold by FFC. According to the observation of the chart, Apel v17 phone is the worst phone that have the most number of repair cases and the most duration for the same. 1. Following chart shows the comparison of the total sales made by the staffs. Based on the information in the chart, the best and worst staffs are Paul and Ringo respectively. 2. Following chart compares the profit with fixed rate training service to the profit with variable rate hourly charged training service. It is observed from the chart that the profit is more in the latter case. Recommendations: In this section the recommendation for FFC will be outlined. The recommendations are based on the current business process of FFC and the results from all calculation and observations carried out so far. 1. For improving the sales activities in future, FFC should take care of the different shops and staffs. All shops and staffs are not performing same and satisfactory levels. Particularly, FFC should focus on the sales activities in the Suburb area, on the sales staff like Ringo, who are not performing well, and on products other than phone models. 2. For improving the decision making activities, FFC should collect more information. Other than sales records it should focus on collecting customers demographics. These will help in building better customer relationships in future. The data should be collected in proper format and should be cleaned before being used in data analysis. 3. Data validation restricts input to different fields and reduces the scope of erroneous data input, manual data entry errors etc. In the Sales datasheet, column A has dates. But there is no validation on the cells under this column. Thus anything other than a valid date can be entered. Also there may be outdated entry. A validation specifying range of possible inputs and proper format of the data will help in restricting the errors and data entry. In the column B, the valid input will be any mane of the three shops. But, there can be any string without proper validation. The valid input in column M should also be any whole number from 0 to 24. These validations in these columns will help in better record keeping and organizing. References: Albright, S., Winston, W., Zappe, C. (2010). Data Analysis and Decision Making. Cengage Learning. Gross, D., Akaiwa, F., Nordquist, K. (2013). Succeeding in Business with Microsoft Excel 2013: A Problem-Solving Approach. Cengage Learning. Jelen, B. (2010). PowerPivot for the Data Analyst. Pearson . Jelen, B., Alexander, M. (2013). Excel 2013 Pivot Table Data Crunching. Que Publishing. Ralston, B. (2011). PowerPivot for Business Intelligence Using Excel and SharePoint. Apress. Winston, W. L. (2009). Microsoft Excel Data Analysis and Business Modeling. Microsoft Press. Sales Tracking and Customer Relations Analyses Questions: Tasksa. Total income for the three month period, sub-totalled by each (a) Shop, (b) Sales Representative, and (c) Phone. Use Pivot Table(s) to summarise these calculations.b. Total expenses for the three month period, sub-totalled by each (a) Shop, and (b) Sales Representative. Use Pivot Table(s) and appropriate graph(s)/chart(s) to summarise these calculations.c. Total profit for the three month period, sub-totalled by each (a) Shop, (b) Sales Representative, and (c) Phone. Use Pivot Table(s) to summarise these calculations?d. Total phone repair expenses and income for the three month period, sub-totalled by each (a) Phone, (b) Sales Representative and (c) Shop. Use appropriate Table(s) to summarise these calculations?e. Which phone plans provided the (a) most and (b) least income, for the three month period? Use an appropriate table and graph/chart to summarise these observations?f. Which are the worst phones sold by FFC, by (a) total number of repairs required and (b) time taken f or repair, for the three month period? Use an appropriate table and graph/chart to summarise these observations?g. What are FFCs best and worst Sales Representatives by total sales? Use an appropriate table and graph/chart to summarise these observations?h. What would happen to FFC profits if the training service was charged at an hourly rate of $25 per hour instead of the current flat fee? Create a spreadsheet tool that allows Ms Martyn to test profit outcomes for any training fee create a new worksheet on the assignment workbook for this tool? Answers: Executive summary Ms. Georgie Martyn, was stated a mobile sale and service shop, which is situated near Ballart area. Ms. Georgie Martyns mobile sale and service company name is Fed Fone Co. (FFC). Ms. Georgie Martyn or Fed Fone Co. (FFC) is situated in three different ranges in Ballart area like one shop is located in High Street; second shop is located in near Mall zone and the last or third shop is located in Suburd zone. The Fed Fone Co. (FFC) or Ms. Georgie Martyns shops are open regularly in week or 7 days. Ms. Georgie Martyn is measuring and monitoring each and every sells or service data based using its own dataset or spared sheet. By the using of the Ms. Georgie Martyn or Fed Fone Co. (FFC)s spared sheet or dataset we can easily measured or calculated the total income, expenses, profit of different shops of Fed Fone Co. (FFC) by the help of dataset analysis. The dataset or spared sheet is analysis by the help of the Microsoft excel programmed (Griffin Ebert, 2006). By the help of the dataset outcomes or spared sheet outcomes Ms. Georgie Martyn want to analysis the customers behavior. Ms. Georgie Martyn is also wanted to improve the sale efficiency as well as services of Fed Fone Co. (FFC). Ms. Georgie Martyn is wanted to consist or build a good customers relationship by the help of its company services. For that reason we analysis the Ms. Georgie Martyn or Fed Fone Co. (FFC) recoded dataset or spared sheet and the outcomes are shown in below in form of total profit, incomes and expenses of the Ms. Georgie Martyn s shop or Fed Fone Co. (FFC). Calculation a. By the help of the provided dataset or spared sheet of Ms. Georgie Martyn or Fed Fone Co. (FFC) the total income of different branches like High Street zone shop is $211880, shop located in Mall is $175469 and Suburd zone shop is $63686. Therefore, according to the analysis the Ms. Georgie Martyn or Fed Fone Co. (FFC)s total income within the three months (1st January to 30th March) is High Street zone shop income + Mall located shop income + Suburd zone shop income. = $(211880+ 175469 + 63686) = $451035 b. The total expences of the Ms. Georgie Martyn or Fed Fone Co. (FFC) is calculating or measuring by the help of the provided data set or spared sheet. The giving dataset or spared sheet of the business model is analysis by the help of the advance excel. By the help of the provided dataset or spared sheet of Ms. Georgie Martyn or Fed Fone Co. (FFC) the total expenses of different branches like High Street zone shop is $158553, shop located in Mall is $114038 and Suburd zone shop is $38982. Therefore, according to the analysis the Ms. Georgie Martyn or Fed Fone Co. (FFC)s total expenses within the three months (1st January to 30th March) is High Street zone shop expenses + Mall located shop expenses + Suburd zone shop expenses. = $(158553+ 114038 + 38982) = $311573 c. The total profit of the Ms. Georgie Martyn or Fed Fone Co. (FFC) is calculating or measuring by the help of the provided data set or spared sheet. The giving dataset or spared sheet of the business model is analysis by the help of the advance excel (Gunasekaran Sandhu, 2010). By the help of the provided dataset or spared sheet of Ms. Georgie Martyn or Fed Fone Co. (FFC) the total profit of different branches like High Street zone shop is $53327, shop located in Mall is $61431 and Suburd zone shop is $24704. Therefore, according to the analysis the Ms. Georgie Martyn or Fed Fone Co. (FFC)s total profit within the three months (1st January to 30th March) is High Street zone shop profit + Mall located shop profit + Suburd zone shop profit. = $(53327+ 61431 + 24704) = $139462 The income via repair of the Ms. Georgie Martyn or Fed Fone Co. (FFC) are measured and analysis by the help of the excel analysis. By the help of the provided dataset or spared sheet of Ms. Georgie Martyn or Fed Fone Co. (FFC) the total income via repairing the phone or mobile is $710 as well as total expenses of the three shops of Ms. Georgie Martyn or Fed Fone Co. (FFC) is $1036. Observation d. Ms. Georgie Martyn or Fed Fone Co. (FFC) has various types of mobile plans and services for customers requirements. According to the provided dataset or spared sheet of Ms. Georgie Martyn or Fed Fone Co. (FFC) is shown in below by the help of table, which is analyzing by the help of advance excel. Plan No Telstrar plan 1 249 Telstrar plan 2 140 Optrus plan 1 442 Optrus plan 2 327 Raldi plan 225 Vodrfon plan 1 17 Vodrfon plan 2 8 According to the above discussion, the graphical representation of the phone plans of Fed Fone Co. (FFC) is shown in below. The total income ($452071) via repairing is calculating by the help of the spared sheet, which is shown in below. Plan Total Income Optrus plan 1 135857 Optrus plan 2 109734 Raldi plan 57108 Telstrar plan 1 92444 Telstrar plan 2 9235 Teltsrar plan 2 40936 Vodrfon plan 1 4550 Vodrfon plan 2 2207 According to the above graphical representation and excel analysis, Optrus plan 1 is the most provided phone plan and Vodrfon plan 2 is least provided phone plan by Fed Fone Co. (FFC). e. According to the provided dataset or spared sheet, Aple v17 phone is worst phone in Fed Fone Co. (FFC). f. The Sale of the Fed Fone Co. (FFC) is directly depends on the service and quality of the phone as well as customers. The shop representatives are the most important part because the shop representatives are communicated with customers and sell their products as per their requirements and solving each and every query. According to the giving spared sheet, the sale no is measured by the help of shop representative, which is shown in below. Name of representative Sale no George 281 John 212 Paul 408 Ringo 221 Stuart 276 According to the above table, the graphical representation of sale no and shop representative is shown in below. According to the above graphical representation and excel analysis, Paul is best shop representative and Ringo is worst shop representative in Fed Fone Co. (FFC) for last three months (1st January to 30th March). g. The sum of new profit in brown and total profit in blue is shown in below by the help of graphical representation. Recommendations h. The total sum of incomes of Fed Fone Co. (FFC) is shown in below. Values High Street Mall Suburb Total Income from Phone Model 194140 161610 47525 403275 Income from Phone Plan 3475 3892 1584 8951 Income from Phone Cover 2838 1810 2997 7645 Income from Spare Battery 3650 4500 3590 11740 Income from Charge Pack 2360 2080 4320 8760 Income from Software Update 315 90 215 620 Income from Training Service 4960 1560 3000 9520 Ms. Georgie Martyns Company or Fed Fone Co. (FFC) is a good organization, where the whole business model is analysis by the help of the critical management strategy. By the help of the critical management strategy Ms. Georgie Martyn is easily analysis the whole business model and improving the weak part (Messner, 2007). The best business strategy of Fed Fone Co. (FFC) is consisting by the help of customers dealing and services. If the shop member are in contact with each and every customers or clients of the company than customers feedback are easily get. If Ms. Georgie Martyns Company or Fed Fone Co. (FFC) is provided some free phone services for every purchasing of new phone and also collecting feedback after some few months, than all the customers are feel good about the services and always come to the shop. References Foulds, L., West, M. (2007). The productivity of large business information system development.IJBIS,2(2), 162. doi:10.1504/ijbis.2007.011617 Griffin, R., Ebert, R. (2006).Business. Upper Saddle River, N.J.: Pearson/Prentice Hall. Gunasekaran, A., Sandhu, M. (2010).Handbook on business information systems. Singapore: World Scientific. Law, W., Perez, K. (2005).Cross-cultural implementation of information system. Hershey, PA: Idea Group Pub. Messner, W. (2007). Justifying information system value: Development of a method for measuring customer advisory system effectiveness.Business Information Review,24(2), 126-134. doi:10.1177/0266382107078865 Pedley, P. (2000). Implementing and project managing a new library management system.Business Information Review,17(1), 43-49. doi:10.1177/0266382004237458 Sarngadharan, M., Minimol, M. (2010).Management information system. Mumbai [India]: Himalaya Pub. House. Yeh, C., Lee, G., Pai, J. (2012). How information system capability affects eà ¢Ã¢â€š ¬Ã‚ business information technology strategy implementation.Business Process Mgmt Journal,18(2), 197-218. doi:10.1108/14637151211225171

Pg Question free essay sample

If my company’s product is mobile phones I feel that a global strategy would be most effective. A global strategy would allow my company to employ the same competitive approach in each of the countries because everyone’s use of a mobile phone is the same. For most, the means of a mobile phone has internet, communications, and for some, applications to use on the mobile phone. I feel like mobile phones only change with technology but do not change country to country. . I think that if my company’s product is dry soup mixes and canned soups, a multidomestic strategy would be more advisable than a global strategy. The company would need to think local and act local. Not all soup tastes are the same in each country. For example, a canned soup with beef in it is appropriate in the U. S. but would not work in India. We will write a custom essay sample on Pg Question or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Each country’s local needs should be addressed when dealing with soup or any food in general. c. If my company’s products were large home appliances I think it would make more sense to use a transnational strategy. I think that when dealing with large home appliances the company needs to incorporate globalized and localized approach. The company needs to be able to expand in all markets but needs to take into consideration what the local communities want and need. The large refrigerators made for the U. S. do not work in England, but if the company can balance the global and local objectives. . If my company’s products were apparel and footwear, a transnational strategy would seem more appealing. Like McDonald’s and KFC, the company would need to implement it with mass-customization. Each country has different terrains and need certain customizations. An indoor track shoe may not be useful in certain countries. By being able to adapt and customize the apparel to work in the countries, the product should appeal to local consumers.

Mla Handbook for Writer of Research Papers Fundamentals Explained

Mla Handbook for Writer of Research Papers Fundamentals Explained The New Angle On Mla Handbook for Writer of Research Papers Just Released If such kind of writing is your home assignment, it's strongly suggested that you get in touch with your professor for precise info. It's also wise to know that it isn't the duty of your instructor to furnish you with information concerning every aspect about the MLA style. You should find the author's name of any internet site info and be in a position to spell out how you know they are a specialist in the specific field. Name of organization linked to the site. The Rise of Mla Handbook for Writer of Research Papers There still are rules of the way to format the very first page. Sample Section Headings The next sample headings are intended to be used only as a reference. For example, if your headings are generally short phrases, make each one of the headings short phrases (and not, for instance, full sentences). Give the origin of the table and any notes immediately beneath the table in a caption. It is going to be excellent if you develop a whole ingenious work. Slab serif isn't an excellent fontface for block of texts. If you fret about the characteristic of your essay as well as you're worrying about whether you can locate a paper writer you may trust, you have arrived at the right spot. If you must make allusions to the works of a different writer, the name of that writer needs to be put in brackets. There are many different style manual for those researchers and writer to follow. What every scholar should know is it is often very hard to start and finish an academic paper without relying on some sort of assistance from different researchers or writers. We'll use parenthetical notes rather than footnotes or endnotes. To put it differently, the most important emphasis will forever on writing. The temperature limits of all materials ought to be considered and ought to be adequate. The 3 modes of heat transfer needs to be considered. Whether this method is intimidating, or in case you run into technical difficulties, please be in touch ASAP I am more than content to attempt to provide help. Soon, you will see the crystal start to move. We would like our customers to be satisfied without needing to spend a hefty budget for it. Since not everybody has the complete set of creative skills to complete such challenging undertaking, it's sensible to purchase book review writing services from a trustworthy business. If it's necessary to cut back on the range of workers, ensure they still have goodwill for the business. I love the job which you do. Mla Handbook for Writer of Research Papers - What Is It? The absolute most important part of your paper is to provide credit where credit is due. Differences between the two of these papers are At the next section, I'll do some experimental layout with different typefaces to find the improvements of IEEE paper as well as the procedure for creating these documents. The university should know information regarding such incidents to, not only offer resources, yet to guarantee a safe campus atmosphere. Attempt to retain the decent employees during the merger practice. Whatever They Told You About Mla Handbook for Writer of Research Papers Is Dead Wrong...And Here's Why The ideal software needs to be installed before you create a sale. If you wish to learn to format a book review, you ought to read the more information carefully. You may conduct a fast search of books, encyclopedias, magazines, the world wide web and journals to find a notion of just how much information you may uncover on your topic. Read our customers' reviews and feedbacks. Mla Handbook for Writer of Research Papers for Dummies Unwritten rules aren't simple to follow. From time to time, however, you will need to cite the handbook itself. The introduction may vary from a few paragraphs for a quick research paper (3-5 pages) to a variety of pages or possibly a chapter for a senior project or thesis. Which formatting style to follow can be contingent on the discipline but to be certain, you will need to seek advice from your professor. When you submit your paper, make certain to keep a safe copy. To begin with, you must read the book and receive a copy of it (either hard or electronic) so you could refer to certain pieces and offer proper citations. Other folks prefer the usage of staples. The name of the author will need to be referred to using their final name. They also require thorough preliminary preparation. And three, we don't only test, train and pick out the best writers. Inside this class, you must always feel supported. Thus, you must attend class regularly prepared to learn, participate, and write.

Organisational Group Behaviour

Introduction Organisational group behaviour comprises of a wide array of topics ranging from sociology, psychology, management, to communication among others. All these elementary principles are critical to the formation of an effective group. This area is a dynamic concept that has received a lot of attention because the various theories regarding organisational group behaviour are somewhat novel in their application in this context.Advertising We will write a custom research paper sample on Organisational Group Behaviour specifically for you for only $16.05 $11/page Learn More As such, the theories have existed for quite a long time, for instance, the vital quality of communication as an icebreaker in any relationship, but their specific application to an organisational context requires further expertise. Numerous theorists have attempted to piece together what necessary elements are requisite in achieving this desirable intricate balance, and most of these theorists have ended up writing books that are too complex for lay managers and group leaders. Subsequently, readers and authors alike are in the quest for a simplistic explanation of what comprises organisational behaviour, as well as analogous case studies and real-life examples of how to apply this knowledge. Based on this background, this paper seeks to use the publications of two â€Å"more comprehendible† authors, Ian Brooks’ â€Å"Organisational Behaviour: Individuals, Groups and Organisation† (13 Nov 2008) and John Hunt’s â€Å"Managing People at Work: A Manager’s Guide to Behaviour in Organisations† (1 Apr 1992), to provide a better understanding of organisational group behaviour concepts and theory. Structural context There are several possible entry views to organisational group behaviour. One such view bases its arguments on the time factor and classifies its discourse within the modern, symbolic, and postmodern view. This view is a very general theory as the finer elements as motivation and communication are lost in the attempt to categorise organisational behaviour into periods. Conversely, another view subdivides its discourse into a bi-pronged format comprising of macro and micro organisational behaviour.Advertising Looking for research paper on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More Under this view, micro-organisational group behaviour focuses on the dynamics of relations between individuals in groups within a particular organisation, whereas macro organisational behaviour focuses on the wider perspective of inter-organisational and inter-industrial relationships of organisational groups. It follows that this dimension is the preferable view within the context of this paper because the second dimension, (macro) builds on the theories observed with the first (micro) as they are similar but applied on a wider scale. As such, loo king at the macro level simply expounds the initial theories while introducing minimal additional information that becomes significant at the macro level. Both Brooks and Hunt use this perspective in their textbooks, and this aspect assists the reader in further understanding the concepts they are building. Principle-agent problem and the Incentive Theory (motivation) This theory is a cocktail of both human resource and management theory and is expounded by both Brooks and Hunt. Conventionally, the incentive theory is one among the variety of motivation theories such as Maslow’s Hierarchy of needs, equity, and the attributive theory. It posits that human beings need some form of incentive that arouses their desire to achieve a certain envisioned goal. Brooks opines that the motivational force ought to direct the subjects and maintain their concentration upon the attaining of the goal, otherwise the force would be ineffective and the goal would remain elusive. Hunt builds on t his opinion by referring to the misguided notion of monetary gain as an incentive. He asserts that money alone cannot maintain an individual’s focus on achieving some goal; moreover, he observes that other extrinsic factors such as the work environment and labour gratification are key players in maintaining motivation. However, a study conducted by Fehr and Gotte (2007) indicates that monetary rewards are the major driving forces of improved performance. In this context, Brooks fails to categorise work places and appreciate the fact that in some organisations especially in developing countries, workers would rather work under abusive conditions than to lose their only source of income, something that Fehr and Gotte highlight clearly in their study.Advertising We will write a custom research paper sample on Organisational Group Behaviour specifically for you for only $16.05 $11/page Learn More Laffont and Martimort (20012) also note that monetary rewards remain at the top in the hierarchy of employee motivation. In today’s capitalistic market place the majority of workers just want to have money, lots of it and thus money remains a key motivation element. Industrial Revolution Brooks and Hunt discuss this concept although in different dimensions. The industrial revolution is responsible for the diversification of labour and the labour market. It follows that individual group members have possibly invested in human capital to attain proficiency in a variety of tasks. Consequently, organisational groups are often infiltrated with diverse individuals with just as diverse skills; therefore, organisations in need of those skills find themselves at a risk of losing priceless talent and profits if they are incapable of managing the organisation’s staff as per the optimal standards. Brooks states that, on-the-job trainers invest millions each year to internal educational programs meant to qualify employees and employer s to the specific or customised needs of various task forces. However, he adds, such investment can easily turn into loss statements if the firm does not set its house in order in terms of the other elements necessary to retain group satisfaction. He suggests that organisational group behaviour in the 21st century has since shifted from the scientific approach theory that only required leaders to identify the objectives then appoint customised members to fulfil their respective related obligations. Instead, it has shifted in line with human relations approach, which was a result of the Hawthorne studies that determined the significance of group norms on human behaviour and work output. Beyond that, the decision making approach that alludes to principles of opportunity cost comes into play and asserts that for optimal results, group members should be in a position to sacrifice decisions that would not yield optimal conditions for goal achievement when making goal-oriented decisions.A dvertising Looking for research paper on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More He further states that for such a decision to be made, loyalty to the group is necessary, and that there exists several ways of earning such loyalty including achieving group-member buy-in, which refers to feelings of ownership in the desired objectives that group members are required to achieve. There are several possible ways of accomplishing this starting with involving members in decision and strategy design. Building a comprehensive group culture that the members identify with, as a constant during turbulent times, also helps along the turbulent journey to achieving loyalty in a group. Additionally, it is important to ensure that in appointing duties, the process is equitable and uniform in order to avoid social loafing, which refers to the tendency of some group members taking a spectator approach leaving the majority of the tasks to more competent members. In an attempt to counter this element, Hunt holds that there should be specification of tasks for each group member, to e nsure that every group produces results necessary for the comprehensive conclusion of the task. He also suggests that members should be motivated so that they do not feel dispensable and this aspect requires the delegation of equally challenging tasks, which require effort and cooperation to achieve. Hunt introduces the Neo-Human’s relations school concept that is fit for the modern organisational group due to its allegiance to various famous theories, especially Maslow’s hierarchy of needs. As such, members will work optimally if all five levels of human needs, viz. psychological, love, safety, esteem, and self-actualisation are met. He adds that the self-transcendence tier that Maslow added to his hierarchy near death also requires attention, as in his opinion, this tier underscores the inexorable force behind the success of philanthropic successes. Additionally, he suggests theory Y dimensions of management by asserting that members inherently act responsibly while on a task and that the role of leadership is to ensure that they achieve their individual goals through working on the organisation’s objectives. Hunt favours theory Y and states that it carries the mark of true leadership in any organisation to get the employees to work as if they were building their own personal business, while working for the organisation. This concept builds on Brooks’ buy-in concept. Nevertheless, Bobic and Davis (2003) note that theory Y has many inherent weaknesses, which underscore why many firms have failed miserably in the contemporary market place; therefore, they insist that theory X would work best for these firms. Stewart (2010) echoes these sentiments and states that while theory Y might underscore one of the best management techniques, it is not applicable across board and thus it might score poorly in some cases. Communication Communication is a vital element of any group’s dynamics and it comes into play when any task is to be executed. Communication in a group can be categorised into two basic faucets. First, there is the leader-member communication that transcends the vertical structure of the group and is made manifest in case a new task is to be achieved. Groups should set up forums for discussing new responsibilities among members including the best implementation technique, and when there is participation at this initial stage of decision-making, the transition into the new policy becomes smoother. Secondly, the significance of confidentiality of shared communication cannot be overemphasised. The concept of assessment results is a sensitive issue especially if it is internal and members are required to evaluate each other. Assessors should be sensitive to malice as this element can adversely affect the report done on a member. As organisations continue to market free and open communication, whistle blowers find themselves in jeopardy of losing their employment or its equivalent in the form of their status at work among peers. Therefore, it is critical to guarantee that their complaints shall be handled with utmost confidentiality and ethical means in order to foster free disclosure and raise the ethical standards of the organisation. Linked to this concept is the management of unethical conduct. Brooks suggests that any viable organisation should put in place some structured methods of dealing with unethical behaviour within its ranks, and that such a method should be applied uniformly and persistently regardless of who the victim may be. This, he adds, shall be instrumental in inspiring confidence among workers due to the predictability of the system. Group leadership Through job design, praise, constructive feedback, and goal setting, a leader can motivate members to perform better. As concerns goals, SMART goals, viz. Specific, Measurable, Attainable, Realistic, and Time bound goals are very effective. Leadership marks a point of divergence between Brooks and Hunt as the la tter’s idea of ideal leadership is one that orders and controls member behaviour to achieve organisational goals, whereas Brooks prefers leadership that advances member interests and manages to accomplish organisational objectives simultaneously. As per Brooks, such leadership is characterised by extrinsic features of openness such as open offices and regular assessments of performance aimed at improving member’s prospects of advancements. This argument disappears from Hunt’s notion of a visible gap between the management and human resource departments of an organisation, which features leaders receiving blatant displays of an appreciation for their status in the form of fringe benefits and accolades. Whereas both authors drive a poignant point, this paper insists that, a less-obvious gap between the two groups is more favourable. However, Schermerhorn, Hunt, and Osborn (2000) note that it is important have clear-cut boundaries defining who is in charge because in the absence of such a distinction, anarchy or chaos could easily emerge and thus lead to the disintegration of a group. Conclusion This paper has briefly compared and contrasted the views of two famous authors of organisational group behaviour in a contemporary concept. It has analysed several areas of interest including motivation, the industrial revolution its impact on organisational groups, communication, and leadership. Both authors are commendable in their brief yet very comprehensive analysis of group behaviour, and the credibility of each other is somewhat reaffirmed when one’s views complement the other’s. However, Mr. Brooks is more convincing of the two and this paper has capitalised on his superior positions on group behaviour. Reference List Bobic, M Davis, W 2003, ‘A Kind Word for Theory X: Or Why So Many Newfangled Management Techniques Quickly Fail’, Journal of Public Admin. Research and Theory, vol. 13 no. 3, pp. 239-264. Fehr, E Gott e, L 2007, ‘Do workers work more when wages are high? Evidence from a randomised field experiment’, American Economic Review, vol. 97 no. 1, pp. 298-317. Laffont, J Martimort, D 2001, The Theory of Incentives: The Principal Agent Model, Princeton University Press, New Jersey. Schermerhorn, R, Hunt, J Osborn, N 2000, Organisational Behaviour, Wiley, New York. Stewart, M 2010, ‘Theories X and Y Revisited’, Oxford Leadership Journal, vol. 1 no. 3, pp. 81-87. This research paper on Organisational Group Behaviour was written and submitted by user Shania Kerr to help you with your own studies. 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Writing Your Own Drugs Essay Topic

Writing Your Own Drugs Essay TopicThere are many drugs essay topics to choose from. What you want to look for is one that's relevant to the content of your essay. As you write, you will be able to come up with more options as you go along.Your drugs essay should be true to your experiences. Because of this, it's important that you describe how your drug use affects you and your family. This way, when your professor reads your essay, he or she will realize that you have been affected by drugs. You don't have to bring in personal stories, but you do need to explain what happened so your classmates can understand that drugs are bad for you.Generalize. Even though some drugs essay topics are specific, most have generalizations in common. Because of this, you might find yourself writing about a particular type of drug in your essay, rather than covering the general use of a drug like marijuana.It's important to have enough information to support your claims. You don't want to be too vague about your claim. Simply stating, 'Heroin is an illegal drug' is much different than 'heroin is a dangerous and addictive drug.' If you don't have enough information to back up your claims, then you will end up with a watered down essay.Use real examples. One of the easiest ways to not fall into the 'everything is black and white' trap is to use real examples. Don't use the same examples you would use in an essay on geometry. Use real life examples to help your essay stand out from the rest. This will show professors that you understand what you're talking about.Remember to use concrete examples. When you're using a drug's essay topic, you need to be as specific as possible. Even though the subject matter may be abstract, it's not realistic to use abstract examples. To make sure you're being specific, you will need to use concrete examples.Use specific details. If you're writing an essay on drugs, make sure that you use all the details. Your subject matter must be supported by spec ifics. You can say that someone's disease is caused by taking narcotics if you are being specific with the word 'caused' and adding the name of the disease.Drugs essay topics are usually highly detailed. You'll have to be patient if you want to get something worthwhile. When you are able to get all the details down pat, you will see a higher grade. Just keep practicing until you are able to write an essay of great quality.

How to Create Innovation and Technology Related Research Paper Topics

How to Create Innovation and Technology Related Research Paper TopicsTechnology projects related research paper topics are too wide to be reviewed here. There are many sites and sources where you can get the latest trends and ideas for your project. These kinds of innovations and innovation ideas for technology-related research paper topics are well-tested and verified by users and have been approved by their supervisors and teachers. Some such innovations may not be approved by the school or college.It is, therefore, important that you stay on top of the latest technology and such innovation concepts so that you may present your ideas well and you may be able to make use of them at the time of competitions. Technology related research paper topics and ideas are being used and accepted in numerous fields of study, from communication to criminal justice and education. You may get a unique technology related research paper topic or idea that can be further developed and tested.Remember that the Innovative Ideas will be turned into a reality. You should be aware of what you are developing and how it can benefit people and businesses. This will help you create a balance between the practical and intellectual sides of technology and innovation that will be useful to your research paper topics.Technology projects related research paper topics may also include technology-related skills such as technology and innovation skills. Technology is used widely and deeply in all aspects of life including medicine, education, business, entertainment, politics, etc. Technology jobs include robotics, Internet application, automation, software and hardware, artificial intelligence, etc. The job opportunities for technology-related jobs are wide.In addition, new technologies such as virtual reality will be developed as these will make life and business easier, safer and more interactive. Education has also played a major role in creating new technologies and thus technology jobs. T echnology teachers play an important role in building the foundation of innovation and technology based learning and new innovation concepts. Many industries also seek for innovation concepts and the projects to explore new applications of technology and innovation. There are many outsourcing agencies to hire skilled IT professionals. However, you need to find out the market trend and then find out what they require to be able to make use of them.There are several companies who want to enhance their knowledge of new innovation concepts and technology to help their clients. You may also hire a consultant to help you in structuring the project and also how to draw up innovative innovation concepts for your innovation projects.There are websites that offer consulting services and these are very helpful in research paper topics and innovation concept development. Such technology projects related research paper topics may vary from projects such as testing different markets, new innovati on topics, and testing new industry sectors. These are also issues that many schools and colleges are dealing with as well.

Essay on Failure Sample - Keep Your Facts Straight

Essay on Failure Sample - Keep Your Facts StraightIf you are going to write an essay on failure, you must know how to write an essay on failure. Whether you are going to use the essay to express your personal experience with failure or to create a reason for success, you have to know how to format the essay in order to get the job done. If you do not know what to write about, here are a few tips that can help you.Write about something that interests you. This is not a time to try to find a way to connect to your reader or make them feel like they're paying attention. Instead, you want to look at the issue of failure and write about the topic with something interesting to say. Of course, writing about failure will also require a little creativity on your part, so be sure to let your passion shine through when you are composing your essay.The main point of an essay on the failure is to show that you've suffered failures along the way and this is an opportunity to really show your value s and character. Let the reader know why you believe you are worth the time to listen to. They will know that you feel strongly about what you're saying and you will earn their respect. Writing about failure also shows your honesty and this is important. Whether you want to be put on an essay on failure sample or someone just wants you to know about your strengths, it is important to show the reader what makes you different from other people.The essay on failure sample can either be about your personal experiences or you can use the opportunity to express your views about things. If you have a strong personal opinion, there are a few words you can include that will help tell the reader what you think of the problem. For example, if you have never received a degree, then use one word to define it. If you see yourself as a good student, tell the reader so. It's your opinion and it is your right as a writerto make statements about how others view you, especially when you're writing an essay on failure.If you write an essay on failure sample about something you personally believe in, then be sure to write something that will stand up against criticism. Always write with conviction, even if the essay may get less respect than you'd like. Remember that if you fail, it's not because you have failed to do your best; it's because of the reasons you have failed.Do not be afraid to be honest with yourself about what you have to say in a college essay on failure sample. It's okay to admit when you are wrong, even if it is a matter of opinion. That is the only way to learn from your mistakes. Sometimes, you might not think you are to blame but someone else may believe otherwise and you may have to acknowledge that fact.When you are writing an essay on failure, keep in mind that it is not always about academic concepts. Sometimes, it is about your feelings or how much you want to make a difference in your life. If you want to use the essay on failure sample to enhance your skills as a writer, then you should be sure to keep the information above in mind.